Potential Warning Signs of Fraudulent Activity:
- 'Verify your account' requests – Legitimate investment managers will never ask you to enter full account details, passwords or PINs outside of a secure process.
- Incorrect contact information – Addresses and phone numbers that cannot be verified are a sign of fraud.
- Bank accounts in offshore jurisdictions – Legitimate investment managers will not provide you with bank account details in offshore jurisdictions and ask you to transfer funds to such accounts.
Some Steps You Can Take to Protect Yourself:
- Protect your information – Do not send confidential information via e-mail unless you know the recipient and you know that the process is protected through encryption.
- Emails – Delete all suspicious emails without opening them. Be particularly careful when opening attachments to emails.
- Solicitation – Most legitimate, registered institutional investment managers are unlikely to cold call you or contact you without a request.
- Contact and verify – Confirm the company's address and telephone number. Check the company's website or through the local regulatory authorities.
- Regulatory registration – Contact the relevant local regulatory authority (e.g.FCA for the UK, AMF for France, BaFin in Germany) to confirm a company's regulatory registration. These regulatory bodies also provide information on their respective websites on how to protect yourself against fraud.
Please note the above is not exhaustive. Investors should take all necessary precautions to avoid fraudulent activity, such as performing background checks on investment managers.
AXA Investment Managers is committed to safeguarding all confidential information about our clients.
If you are concerned about any potential fraud in connection with AXA Investment Managers, please contact either us directly using the below mentioned email addresses, the appropriate government agency or your nearest police station.
Email AXA Investment Managers using either of the following email addresses: